SIZE OR MODEL PROBLEM
You must return the parcel to your charge at the address IMPACT distribution service return 14 Grand Rue 38000 Grenoble.
Thank you to attach the downloadable voucher in your tab "my account" mentioning the order number and the reason for the return. You will make sure to return clean, unused and unworn items, with their labels, in their original packaging. Please pack the products correctly to avoid theft or loss during transport. In the context of an exchange it will be made within 24 hours of receipt of your parcel, subject to availability.
We offer you the shipping of the requested product in exchange.
As part of the refund, it will be done by recredit on your credit card or paypal account within 3 days of receipt of the package.
DEFECTIVE PRODUCT OR DELIVERY ERROR
If your return is due to an error on our part or to a defective product, contact us so that we can provide you with a free Colissimo return label if you are in mainland France.
MODEL RETRACT FORM
To the attention of ............................................. .. [the professional insert here his name, his geographical address and, where available, his fax number and his email address]:
I / we (*) hereby notify you (*) of my / our (*) cancellation of the contract for the sale of the goods (*) / for the provision of services (*) below:
Ordered on (*) / received on (*):
Name of the consumer (s):
Address of the consumer (s):
Signature of the consumer (s) (only in case of notification of this form on paper):
(*) Delete the mention useless.